H & V Building Services Ltd is a limited company registered in England and Wales. The Managing Director is William King.

Registered Number: 1542987

Registered Office: H & V Building Services Ltd, c/o Suite 22 Cuffley Point, Cuffley Place, Sopers Road, Cuffley, Herts, EN6 4RY

Please send any questions or corrections to enquiries@hvbuildingservices.co.uk

This policy applies to all the information collected no matter the source including:
  • Our website; &,
  • Post, e-mails, telephone calls, text messages, and interactive social media
Our policy ensures your rights under law to how we process your data in particular:
  • How we collect it and why
  • How we process it.
  • What we do with it.
  • What we do not do with it.
  • How we secure it.
  • Your right – along with the procedure for doing so - to discover what information we hold and how to remove it should you wish to do so.
In the policy the use of terms such as ‘we’, ‘us’ or, ‘our’ refer to H & V Building Services Ltd and registered as a Data Controller. Data Retention Periods Data will only be held for so long as is reasonable to ensure the day to day running of our H & V Building Services Ltd which are:
  • Name, address, contact details, emails addresses, phone numbers.
  • All other data will only be retained for so long as is reasonably necessary for the day to day running of H & V Building Services Ltd.
Lawful Basis for Data Processing Our lawful bases for collecting and processing data are: Vital interests
  • Legitimate Interests
  • Legal Obligation
Data Retention and Removal All data will be securely kept and disposed of in a responsible industry accredited manner. Sharing of Information H & V Building Services Ltd will not share information about you with third parties without your consent unless we are legally obliged to do so, i.e. by a law enforcement agency, legitimately. How Do We Use Your Data? H & V Building Services Ltd only use the Data and information in communication with you such as:
  • Ordering
  • Accounts
  • Emails
Type of Information H & V Building Services Ltd will only ever collect the information that we need to facilitate the running of H & V Building Services Ltd as listed in the provisions of our lawful basis for collecting data in 9 above. Complaints Please be advised that you have the right to complain to the Information Commissioner’s Office should you consider that there is a problem with the way that we have or are handling your data. To do this you can: Individual Rights Please be advised that in accordance with GDPR you are accorded the following rights:
  • The right of access.
  • The right to rectification.
  • The right to erasure.
  • The right to restrict processing.
  • The right to data portability.
  • The right to object.
  • The right not to be subject to automated decision-making including profiling.
Subject Access Requests Should you wish to exercise your rights as listed above please apply in writing to Toni Weston or email toni@hvbuildingservices.co.uk We will reply in a similar manner within one month from the date of receipt. Please be advised that we are legally permitted to refuse or charge for requests that are manifestly unfounded or excessive. You should also know that we are bound to explain why the request was refused and that you have the right to complain to the supervisory authority [ICO] and a subsequent judicial remedy. Storing your information Your information will be stored by us on computers or in paper files located within the UK. Please note:
  • All information held by us is securely stored.
  • We have security measures in place to protect against: misuse, loss, theft, and improper alterations.
  • We will not transfer data inside or outside the European Union.
  • Only authorised persons have access to data stored by us.
  • Please note that the online transmission of data is not completely secure but that we will make every effort to prevent loss, theft, misuse, or improper alteration of our data.
  • We will only keep information for so long as is necessary to facilitate the day to running of H & V Building Services Ltd or as is required by legislation.
  • We will dispose of data in a secure manner.